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Consulting / Professional Services

Maximize ROI with Flowworkx Consulting Services. Expert-led implementation, workflow automation, and AI-driven solutions for seamless digital transformation.

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Consulting Services

At Flowworkx, our Consulting Services team is the backbone of your ServiceNow success. We combine technical expertise, industry best practices, and a deep understanding of your business to deliver tailored solutions that drive efficiency, innovation, and measurable ROI. Whether you’re deploying a new module, optimizing workflows, or scaling your platform, our end-to-end services ensure seamless execution and long-term value. 

What We Deliver

Strategic ServiceNow Implementation

  • End-to-End Deployment: From IT Service Management (ITSM) and Customer Service Management (CSM) to HR Service Delivery (HRSD) and Security Operations (SecOps), we handle every phase of your ServiceNow rollout. 

  • Customized Solutions: Configure workflows, automate processes, and integrate third-party systems (SAP, Salesforce, AWS, etc.) to align with your unique operational needs. 

  • Agile Execution: Leverage our proven methodologies to accelerate timelines, mitigate risks, and ensure alignment with your business objectives. 

Platform Optimization & Modernization

  • Performance Tuning: Diagnose bottlenecks, optimize configurations, and enhance platform scalability. 

  • Legacy Workflow Transformation: Migrate outdated processes to ServiceNow’s modern, AI-driven workflows. 

  • Upgrade Management: Plan and execute seamless upgrades to the latest ServiceNow releases with zero downtime. 

Advanced Automation & AI Integration

  • Intelligent Process Automation (IPA): Embed ServiceNow’s AI/ML capabilities (Predictive Intelligence, Virtual Agents) to automate repetitive tasks and enable proactive decision-making. 

  • Custom App Development: Build scalable, low-code applications on the Now Platform® to solve niche business challenges.

Advisory & Governance

  • Maturity Assessments: Evaluate your current ServiceNow ecosystem and identify opportunities for growth. 

  • ROI-Driven Roadmaps: Prioritize initiatives that align with your budget, timeline, and strategic goals. 

  • Governance Frameworks: Establish policies, roles, and KPIs to ensure sustainable platform success. 

Change Management & Adoption

  • User-Centric Training: Role-based workshops, sandbox environments, and certification programs to empower your teams. 

  • Stakeholder Engagement: Drive adoption with communication plans, feedback loops, and continuous improvement cycles. 

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Why Flowworkx?

ServiceNow-Certified Experts

Our consultants hold certifications across all major ServiceNow product lines and specialties.

Industry-Specific Expertise

Deep knowledge of verticals like healthcare, finance, manufacturing, and public sector.

Vendor-Agnostic Guidance

We prioritize your success, not platform upsells.

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Service

Managed Service

Flowworkx offers 24/7 managed services for ServiceNow. Ensure smooth IT operations and expert support while focusing on core business.
Kompetenz

Customer Relation & Service Management

Customer Relation & Service Management
Kompetenz

Enterprise Service Management (ESM)

Enhance efficiency with ESM. Standardizing processes, leverage AI & automation, and improving service delivery across all departments.
Produkt

Servicely – AI-Powered Enterprise Service Management (ESM)

Servicely automates IT, HR & service workflows with AI-driven ESM. Streamline processes, eliminate silos & enhance efficiency with low-code workflow automation.
Service

Health Assessment

Optimize your ServiceNow instance with our Health Assessment service. Audit performance, security, compliance, and ROI. Certified experts deliver actionable insights. Get a free scoping call!

Service

Custom App Development

Elevate efficiency with custom ServiceNow application development by Flowworkx. Build low-code workflow apps, AI automation, and industry-specific solutions with our certified experts.
Kompetenz

Business Process Automation (BPA)

BPA uses technology to automate complex and repetitive processes, driving efficiency, digital transformation, cost reduction, and improved service delivery.
Kompetenz

Workflow Automation

Boost efficiency with workflow automation. Leverage ServiceNow & Servicely to digitize, streamline & optimize IT, employee & customer workflows.

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Career

Join us in creating a positive impact on our customers and your career—apply today to be part of our innovative and people-centric team!
Produkt

ServiceNow – Automate & Optimize Enterprise Workflows

ServiceNow streamlines IT, HR and business workflows with automation and AI. Enhance efficiency, reduce costs and drive digital transformation on a unified platform.

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flowworkx

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About us

About us